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All practices in this area including New Lyminge Surgery are able to access a new service called a 'Hub', this is an extension to our services and allows us to offer more appointments. Should you need to see a Doctor for a minor illness you may be asked to attend this new service.  In order that we can direct you to the appropriate service our receptionists will need to ask you why you wish to see a Doctor. Rest assured any information you give is completely confidential and if you would rather not give any information we completely respect your wishes. 

Online access to parts of the information contained within your medical records is available now, this is in addition to the other online services which we offer (Requesting repeat medication and booking appointments). This additional service means you will be able to  view certain parts of your medical record. You will need to complete  application forms to have access to online services and you will have to provide two forms of identification. Please pick up an application form from reception and return with identification. Please do not use family emails, each individual applying for an online account must have their own individual email address.For more information please ask at reception.

Patient Notice - Please do not use email to consult with the Doctors. Our email address nlsurgery@nhs.net is only to be used to order repeat medication or to advise us of change of names/addresses.    Thank you 

Friends and Family Test - Please complete a simple survey under the link 'Friends and Family test' or pick up a form next time you visit the Practice. All comments and suggestions are discussed at practice meetings.

NAMED GP FOR ALL PATIENTS

NHS England require all practices to allocate a named GP to all patients. For administration purposes you will have been allocated a named GP, however you can still see any of the GP's at this practice regardless of whether they are your named GP or not. If you would like to know who your named GP is, please ask any member of the practice team.

Due to adverse weather conditions it may be necessary to close the practice early as we do have to consider the safety of our Doctor's and Staff. If this happens and you require medical help please telephone 01303 863160 and follow the instructions. Thank you 

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