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Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Self-isolation and treating symptoms
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
People at high risk
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
GreenbanksLymingeFolkestoneKentnlsurgery@nhs.net, CT18 8NSTel: 01303 863160
Every year, millions of us visit our GP with minor health problems that can be easily resolved without a doctor's appointment.
It is estimated that every year, 50 million visits to the GP are made for minor ailments such as coughs and colds, mild eczema, and athlete's foot. By visiting your pharmacy instead, you could save yourself time and trouble.
Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.
Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.
Pharmacists offer professional free health advice at any time - you don't need an appointment. From coughs and colds to aches and pains, they can give you expert help on everyday illnesses. They can answer questions about prescribed and over-the-counter medicines. Your local Pharmacist can also advise on healthy eating.
Pharmacists can also advise on health eating, obesity and giving up smoking. Some pharmacists have private areas where you can talk in confidence. They may suggest you visit your GP for more serious symptoms. It is possible to purchase many medicines from the chemist without a prescription. Watch this short video on how you can get the most out of your local pharmacy
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening problems.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.
Acute diarrhoea is usually caused by a viral or bacterial infection and affects almost everyone from time to time. A common cause in both children and adults is gastroenteritis, an infection of the bowel.
Bouts of diarrhoea in adults may also be brought on by anxiety or drinking too much coffee or alcohol. Diarrhoea may also be a side effect of a medication
NHS Choices Symptoms, causes, treatment and information
Macmillan Cancer Support Diarrhoea as a result of cancer treatments
To save them on your computer, right-click on any of the links below and then click 'Save Target As..." . Click on any of the links below to play the audio files:
Burns - Explains the immediate treatment for burns and scalds.
Fits - How to deal with fits (convulsions/seizures) in adults and young children.
Wounds - Immediate actions for wounds, bleeding, and bleeding associated with fractures.
Unconscious patient who is breathing - How to deal with an unrousable patient who IS breathing (includes recovery position)
CPR for adults - Adults who have collapsed, unrousable and NOT breathing.
CPR for babies - Babies who are unrousable and NOT breathing.
Collapsed patient in detail - Explains the complete scenario including checks for breathing, circulation, etc.
These files have been prepared by Sussex Ambulance Service and comply with European Resuscitation Council Guidelines.
British Red Cross - First Aid Tips Simple, straightforward and easy to understand first aid tips
St Johns Ambulance St John Ambulance believes that everyone should learn at least the basic first aid techniques.
These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
A cold is a mild viral infection of the nose, throat, sinuses and upper airways. It can cause nasal stuffiness, a runny nose, sneezing, a sore throat and a cough. Usually it's a self-limiting infection – this means it gets better by itself without the need for treatment.
On average, adults have two to five colds each year and school-age children can have up to eight colds a year. Adults who come into contact with children tend to get more colds. This is because children usually carry more of the virus, for longer.
In the UK, you’re more likely to get a cold during the winter months although the reasons why aren’t fully understood at present.
For most people, a cold will get better on its own within a week of the symptoms starting without any specific treatment. However, there are treatments that can help to ease your symptoms and make you feel more comfortable. These are available from your pharmacy, which means that you can treat yourself, rather than needing to see your GP.
There is no cure for colds. Antibiotics, which treat infections caused by bacteria, don't work on cold viruses.
There are a number of self-help measures that may help to ease the symptoms of a cold.
You should try to make sure you get enough rest if you have a cold. It’s not usually necessary to stay off work or school.
Colds & Flu A factsheet on the causes, symptoms, treatment & prevention of colds & the flu
NHS Choices - is it the common cold or the flu? Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious. Find out
Factsheet - Common ColdInformation about the diagnosis, treatment and symptoms of the common cold
The run up to winter is a great time to make sure you keep healthy and that you know the right place to go if you do feel ill.
Your medicine cabinet
Make sure you keep your medicine cabinet well stocked, especially with cold and flu remedies, and painkillers such as Ibuprofen or paracetamol. If you are prescribed regular medication by your GP, check you have enough and order more of any medication you definitely need in plenty of time, particularly ahead of Christmas and New Year.
Take care of yourself
The best treatment for a cold is to drink fluids, take paracetamol and rest. Antibiotics don’t work against viral infections such as colds and will not be prescribed by your doctor. Try not to spread illness. Use tissues for coughs and sneezes and dispose of them in a bin.Diarrhoea and vomiting are very common in winter and will usually improve within four days. Stay at home for 48 hours after your symptoms end to avoid giving it to anyone else.
Flu can be a very unpleasant illness, with potentially serious complications, particularly for young children, older people, pregnant women and people with a long term health condition. That’s why free flu immunisation is available for those people, along with family carers, and frontline NHS staff.
Children aged two to eight usually get it as a nasal spray – two quick sniffs is all it takes. The vaccine works very well in children and it also helps to protect other members of the family from catching flu.
Pregnant women, people with a long term condition and older people will be contacted by their practice and invited to a flu clinic. If you haven’t already had a letter about this from your GP practice, ask them or your local pharmacy about vaccination as soon as possible. Please take the time to be immunised – judging by the flu season that is just ending in Australia, the flu virus circulating this winter will be worse than usual.
Feeling unwell? Don’t wait – get advice from your nearest pharmacist
At the first sign of a winter illness, even if it’s just a cough or cold, get advice from your local pharmacist before it gets more serious. Act quickly.
The sooner you get advice from a pharmacist, the better. Pharmacists are fully qualified to advise you on the best course of action. This can be the best and quickest way to help you recover and get back to normal.
If you can’t get to a pharmacy yourself, ask someone to go for you, or call your local pharmacy.
Minor Injuries Units
If you are injured and it is not serious, you can get help from one of the seven minor injuries unit (MIUs) in east Kent. They can see a range of minor illnesses and injuries such as burns, sprains, cuts and foreign bodies in the eye, nose and ear. Some units have x-ray facilities. For more details, visit www.ekhuft.nhs.uk/patients-and-visitors/
You can find your nearest pharmacy or MIU by using Health Help Now, our award-winning website and app. Available at www.healthhelpnow.nhs.uk, it has tailored advice for different age groups, and shows the nearest NHS services and whether they are open or closed. Health Help Now can also be downloaded to your iPhone or Android phone. Just search for Health Help Now on Google Play or the App Store.
Your GP practice
GP practices will make every effort to speak to patients who need medical assistance that day. A doctor may give you advice over the phone or arrange for you to be seen. Please turn up for your appointment if you have one, or ring if you can’t make it – wasted slots deprive other people of care.
When you need urgent healthcare but it is not a 999 emergency, ring 111, 24 hours a day, seven days a week.
Don’t forget A&E is for life-threatening or serious injuries only. Please help to keep it free for those who need it.